Donor Engagement · Powered by AI

Your donor database is your biggest untapped asset.

We reactivate lapsed donors, respond to every inquiry in under 60 seconds, and answer every call 24/7 — with AI that speaks in your organization's voice. No added headcount. No ad spend.

A handwritten thank-you note and pen on a stack of donor letters
<60s
average response to every new inquiry
The shift is already here

The technology arrived.
The execution didn't.

Most organizations know AI can transform fundraising. Almost none have a plan to actually run it. That gap is the opportunity.

How we close it
0%
of nonprofits already use AI in some form
0%
have no strategy or plan to actually run it
$0
in additional ad spend required
Who we serve

Two missions. One engine.

Thousands of people already gave to your cause — then never heard from anyone again. We rebuild those relationships automatically.

Grand historic foundation hall
01 · Nonprofits & Foundations

Reactivate the donors who already believe in you.

Years of lapsed donors and one-time volunteers, turned into recovered revenue.

  • Lapsed donor reactivation via AI SMS in your voice
  • Giving-day abandoned pledge recovery in real time
  • Volunteer-to-donor conversion sequences
  • 24/7 Voice AI so no pledge call goes to voicemail
College stadium at dusk
02 · Universities & Athletics

Reach every lapsed booster while the moment is hot.

Win-moment campaigns text your entire lapsed booster list within 30 minutes — a capability no platform offers.

  • Dormant alumni database reactivation at scale
  • Win-moment & recruiting trigger campaigns
  • NIL collective & booster renewal outreach
  • After-hours pledge call capture, every game day
What we do

Five ways we recover revenue you already earned.

Fully managed. Done for you. Your team only talks to warm, qualified responders.

L1

Donor Database Reactivation

CRM audit, smart segmentation by gift history and affinity, then multi-touch AI SMS in your brand voice. Warm replies route to your team.

L2

Speed to Contact

New inquiry or incomplete giving form? AI responds by text within 60 seconds — before interest cools. Abandoned pledges recovered in real time.

L3

Voice AI — 24/7 Call Capture

Every inbound call answered around the clock in your voice. Pledge intent, amounts, and details logged to your CRM automatically.

L4

Volunteer & Alumni Conversion

Volunteers and former athletes are your warmest audience. Purpose-built sequences timed to milestones open giving conversations naturally.

L5

Reputation Management

AI monitors reviews and sentiment across platforms, drafts brand-aligned responses, and prompts happy supporters to share reviews.

The gap no one else fills

Other platforms score donors or draft messages for humans to send. None will text a lapsed booster at 11pm after a big win, or answer a pledge call at 2am. We do.

How it works

Live in weeks, not quarters.

A managed service from day one — no internal tech staff required.

01

Database Audit

Donors, volunteers & lapsed contacts segmented and scored — every recoverable relationship identified.

02

Campaign Build

Custom SMS sequences, voice scripts, and trigger campaigns built in your brand voice.

03

Activation

Campaigns go live. AI handles outreach, replies, and inbound calls — fully automated.

04

Warm Handoff

Qualified, interested contacts routed to your team, ready for a real conversation.

05

Reporting

Monthly results: dollars recovered, response rates, conversions, pipeline health.

Why Level 10

Proven engagement. Executed by AI.

Level 10 pairs decades of engagement strategy with AI that works every hour your team can't. The relationships are already in your database — we bring the discipline and the technology to recover them.

No new headcount. No ad spend. A managed engine that runs on the goodwill you've already earned.

DL
Founded by Dan Lier
25+ years advising world-class organizations on performance, influence & human connection.
Handwritten donor thank-you note
Getting started

Start with a low-risk pilot. We run one focused reactivation campaign, measure every dollar recovered, then scale what works. We only win when you do.

A modest monthly retainer plus a performance bonus tied to results. No commitment to see it on your numbers.

Book a 15-minute walkthrough